Frequently Asked Questions
Answers to common questions about Match Daily.
01 Is Match Daily licensed and regulated?
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Yes – Match Daily operates under a licence from the UK Gambling Commission (UKGC) and is also regulated by the Malta Gaming Authority. All services are provided in compliance with local laws, and we are required to perform age verification and anti‑money‑laundering checks on every account. You can view our licence numbers on the footer of the website.
02 What documents do I need to verify my Match Daily account?
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When you sign up, we’ll ask for a government‑issued photo ID (passport, driver’s licence, or national ID), a recent proof of address (utility bill or bank statement dated within three months), and sometimes a selfie to confirm your identity. These documents are needed to meet regulatory KYC (Know Your Customer) requirements before you can deposit or withdraw funds.
03 What payment methods can I use to deposit funds on Match Daily?
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Match Daily accepts Visa and Mastercard credit/debit cards, PayPal, Skrill, Neteller, and direct bank transfers. For crypto users, we also support Bitcoin, Ethereum, and USDT deposits. Deposits are instant for most methods; card and bank transfers may take 1‑3 business days. Withdrawals are processed within 24 hours for e‑wallets and up to 5 business days for cards and bank transfers.
04 How does the Match Daily welcome bonus work and what are the wagering requirements?
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New customers receive a 100% match bonus on their first deposit up to $200. The bonus must be wagered 35 times (the bonus amount only) within 30 days before any winnings can be withdrawn. If the wagering requirement isn’t met, the bonus and any associated winnings are forfeited.
05 What tools can I use to set gambling limits on Match Daily?
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You can set deposit limits, loss limits, session‑time alerts, or opt for a temporary self‑suspension directly from the ‘Responsible Gambling’ section of your account settings. Limits take effect immediately or at the start of the next day, and you can request a permanent self‑exclusion that locks your account for at least six months.
06 How can I raise a dispute if I disagree with a bet outcome on Match Daily?
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If you disagree with a bet outcome, first contact our support team via live chat or email with your account details and the bet ID. If the issue isn’t resolved, you can request an independent ADR (Alternative Dispute Resolution) review; the ADR provider’s details are listed in our ‘Help & Complaints’ page. All disputes are handled confidentially and within the timeframes set by the relevant regulator.